Q4 Chrysler Capital Distinguished Dealer recipients announced
We are excited to award our second group of Quarterly Distinguished Dealers, each demonstrating excellence in performance and growth. These dealers, nominated by our sales force for their outstanding achievements, have successfully partnered with Chrysler Capital to grow their business. Please join us in congratulating the following dealers:
Bettenhausen Chrysler Dodge Jeep® Ram
Bettenhausen Chrysler Dodge Jeep® Ram, under the leadership of Mike Bettenhausen, consistently takes the helm as the largest volume new car dealer in the Midwest Business Center for FCA US and Chrysler Capital.
In 2018, their production with Chrysler Capital was respectfully strong, but the dealership’s moved to new heights in 2019 – penetration increased from 36 percent to 57 percent and collateral touch lifted from 58 percent to 80 percent. During this same period their VIP payouts likewise increased, going from $37,000 to $71,800. This would not be possible without the partnership their staff promotes with Dealer Relationship Manager Chuck Keys and Credit Analyst Sheila Sasser. Together they’ve worked closely to exceed expectations and operate as an efficient machine. Proof lies in their impressive average funding turn time year to date of 1.62 days.
All while running a prosperous Chicagoland dealer group, Mike Bettenhausen sits on FCA US’s National and Regional Dealer Councils. Through these channels he’s expressed his support of Chrysler Capital’s contribution to his and the dealer body’s success.
With the combination of exceptional dealer and dealership performance we wish to recognize Bettenhausen Chrysler Dodge Jeep Ram as a Distinguished Dealer in 2019.
Blue Ribbon Chrysler Jeep® Dodge Ram
It is with great honor that we recognize Blue Ribbon Chrysler Dodge Jeep® Ram and award them Chrysler Capital’s Distinguished Dealer award.
Blue Ribbon Chrysler Dodge Jeep Ram treats their customers like family and that professionalism and dedication to service has led them to earn other prestigious awards such as FCA US’s Customer First Award for Excellence for 2019.
It is no surprise, then, that Blue Ribbon Chrysler Dodge Jeep Ram also treats their lenders with the utmost respect and strives to be a true partner in every way. Their support level is evidenced by their new car penetration of 46 percent – significant higher than the BC average of 27 percent. It all starts by Blue Ribbon Chrysler Dodge Jeep Ram sending Chrysler Capital every application which is why their potential penetration sits at an astounding 87 percent.
Dwight Spencer is an innovative owner and is always searching for new ways to improve the relationship with Chrysler Capital. It is our pleasure to recognize Blue Ribbon Chrysler Dodge Jeep Ram with this illustrious award.
Buhler Jeep® Chrysler Dodge Ram
The NEBC would like to nominate Buhler Jeep® Chrysler Dodge Ram for the 2019 Q4 Chrysler Capital Distinguished Dealer Award.
The team, from Owners Garry Foltz and Darren Buhler to the entire management and F&I team, have been good partners for Chrysler Capital. Strong supporters, they frequently participate in the Chrysler Capital Preapproved Direct Mail Program and consistently achieve gold-level VIP status.
Buhler CDJR maintains an above-average collateral touch (76.98 percent YTD), along with solid retail/lease penetration (57.39 percent YTD). Chrysler Capital works hard to earn the business of Buhler CDJR each and every day and it shows in our strong working relationship.
Buhler CDJR was awarded the Customer First Award for Excellence in 2018 from FCA US for their people, facility, processing, customer metrics and training. This is evident in the warm, friendly atmosphere and top-down curtesy and respect shown to everyone. They also participate in local support drives for charity.
We are honored and excited to present Buhler CDJR with the 2019 Q4 Chrysler Capital Distinguished Dealer Award.
Dodge Chrysler Jeep® City
Dodge Chrysler Jeep® City is, and has been, a consistent and true partner with Chrysler Capital.
Viewing Chrysler Capital as more than just another lending source has been key to building the solid relationships that make this partnership as strong as it is today. The Dodge City team is always looking for ways to do more business together, further building upon and strengthening that relationship.
They have significantly outperformed the MABC and national penetration levels, sending over 60 percent of new car business to Chrysler Capital, all while submitting clean funding packages and maintaining an average funding time of under two days. By doing so, they also take full advantage of VIP and achieving Gold status is a regular occurrence for this team.
Dealer principal, Carlos Hoz De Vila, as well as his entire leadership team, are excellent supporters of Chrysler Capital and frequently praise the service they receive from Chrysler Capital. Dodge City is a very professional organization that has excellent relationships with sales, credit and funding.
Congratulations to Carlos and his entire team at Dodge Chrysler Jeep® City on this-well deserved award.
Earnhardt Chrysler Dodge Jeep® Ram
Earnhardt Chrysler Dodge Jeep Ram is the second largest FCA US sales volume dealership in the WBC and was Chrysler Capital’s number one new funding volume dealer over the past quarter for the West Region.
This year Earnhardt CDJR has really embraced our partnership and demonstrated a willingness to maintain a strong working relationship with DRM Ken Greenfield and our management team. They have provided us with the opportunity to see and capture a full spread of their retail and lease business across prime, mid-prime and secondary business channels which has resulted in a balanced and performing portfolio.
Evidenced by an astounding 18 percent year over year increase in collateral touch and 17.5 percent year over year increase in penetration, Ken credits the dealership leadership team. “Without the support from the finance director, managers and the sales desk, the progress would have been difficult to achieve. This has been a win-win for all sides as we continue to build a strong retail relationship with Chrysler Capital.”
Earnhardt CDJR has become another major advocate for Chrysler Capital and they earned this award due to their strong and continuous support this year.
Grissom Chrysler Dodge Jeep® Ram
In June, July and August of 2018, Grissom Chrysler Dodge Jeep® Ram’s penetration was a respectable at 30.25 percent, on average, and their new vehicle collateral touch average of 56.17 percent hovered around the district average. In partnering with DRM, Sonique Nash in 2019, the Grissom team has gone on to lead the Indy market in penetration and collateral touch at 44.58 percent and 75.35 percent, respectively, enabling the dealership to receive more consistent VIP payouts this year.
Not only has Grissom CDJR achieved success in increasing their new vehicle business with Chrysler Capital, but they have also seen a 74 percent increase in used vehicle applications which will lead the way for team Grissom to fund more business.
Sonique and our group here at Chrysler Capital looks forward to continuing to work hand in glove with the folks at Grissom CDJR to deliver more cars and maximize gross profit.
Helfman Dodge Chrysler Jeep® Ram FIAT®
Steven Wolf is the dealer principal of Helfman Dodge Chrysler Jeep® Ram FIAT® and Alfa Romeo Maserati and Helfman Ford in Houston, Texas. Before starting his career as a salesman for Helfman Ford in 1988, Steven graduated from the University of Texas. At his first dealership position, he worked his way up through the ranks and became general manager and eventually dealer principal of his current dealership in 2002. Helfman Alfa Romeo was added in 2010 and the Maserati franchise a few years later.
Steven’s passion for good business and quality customer service earned the dealership the Walter P. Chrysler Award in 2018 and Customer First Awards in 2017 and 2018. He has served on the Houston Automobile Dealers Association board for eight years and held the chairman position in 2017. He sits on the Maserati National Dealers Council and the Regional Dealer Council for Chrysler Dodge Jeep® Ram. Beyond the dealership he is active in the community that surrounds him. Steven and wife, Sandi, are extremely active in Jewish Family Services, a Houston non-profit agency that provides, light, hope and help to individuals struggling with life challenges.
Steven and Sandi are proud parents of three adult children, Ashley, Cameron and Samantha. The second generation of this family business is already taking shape with his son Cameron, nephew, Jason Feldman and son-in-law Jake Katz all working at the dealership.
In their free time, the Wolf family enjoys traveling, especially to their weekend home on Lake McQueeney, and spending time with their two dogs, Coco and Strudel.
Los Angeles Chrysler Dodge Jeep® Ram
Los Angeles Chrysler Dodge Jeep® Ram is the definition of a true partner. The dealership has been in business for over a year and since inception, they have reached new heights for both FCA US sales and penetration levels with Chrysler Capital – over 60 percent for the year!
Additionally, as their partnership with Chrysler Capital has grown, so has their increased profit through the VIP program. The dealership regularly achieves Gold status VIP and continues to push themselves to be better, do more and achieve higher levels as a result.
Los Angeles CDJR also participates from a CPOV and used car perspective as well as online leads. Los Angeles CDJR considers Chrysler Capital their one stop shop for all financing needs!
Victory Chrysler Dodge Jeep® Ram
Another Victory for Victory! Chrysler Capital Denver Business Center is proud to recognize Victory Chrysler Dodge Jeep® and Ram with our Distinguished Dealer Award!
Victory hit the Kansas City market with a splash, building a state-of-the-art facility with a high-tech Jeep testing track right next to the dealership and becoming a volume leader since they opened. Managing partner’s Eric Gentry and Jeff Briggs have built a top-notch team. This team has built solid relationships with both DRM Shelly Keith and Credit Analyst Chanita Nelson, knowing they can lean on both when necessary, which has resulted in Chrysler Capital penetration and application submissions well above the market averages.
The store believes in a partnership with their captive and that relationship is key to finding those incremental deals!
Thank you, Victory Chrysler Dodge Jeep Ram! We appreciate your partnership.
Woody Folsom Auto Group
The Woody Folsom Group is a supportive and loyal business partner.
Since the purchase of his first FCA US dealership in 2015, Woody Folsom has purchased or opened two additional FCA US dealerships and floored them with Chrysler Capital. Woody believes in fully supporting Chrysler Capital and instills this philosophy in all of his staff, from the sales personnel to upper management.
General Managers Mike Block and Steve Hutchinson are instrumental in building a CCAP-supportive culture within the stores. They frequently take advantage of the preapproved mailer and believe that it is instrumental in driving traffic into their stores, providing them with constant quality leads.
Collateral touch for all three stores averages 80.53 percent, well above the BC average of 67.35 percent. Finance Managers, John, Aaron, Robbie, Jacob, Mike and Chris are all focused on hitting VIP goals each month while Sales Managers, Mike, Wade, Byron, Henry, Chris and Lem focus on making sure that Chrysler Capital gets to look at every application (new and used) as well as working closely with their buyers.
Woody Folsom and his staff are a true example of a great partnership, working together to sell more FCA US vehicles and providing the best possible financing options for our customers.
We thank Woody and his team for the support over the years and look forward to growing our partnership in 2020.