Payment address reminder

Payment address reminder

To ensure fast and accurate posting, we would like to remind our dealer partners where to and whom to address when sending in customer payments and dealer payments.

In order to properly post your payment, the following instructions must be strictly followed.  Failure to have the correct information could result in a rejection of the payment, incorrect posting of the payment or other issues.

Where do I send dealer payments and what information is needed?

  • Reference the following information on the payment:
    • Payment type (unwind, product cancellation, dealer participation, missing equipment and/or disposition fee)
    • Customer’s name, VIN and account number or application ID
  • Dealer participation should always be broken out separately
  • Unwinds should always be broken out separately
  • Missing equipment and product cancellation can be sent on the same check

 

Forward all dealer payments to:

  • Chrysler Capital
  • Attention: Accounting
  • 5201 Rufe Snow Drive, Suite 400
  • North Richland Hills, TX 76180

 

Where do I send customer payments and what information is needed?

  • Reference the following information on the payment
    • Customer’s name
    • VIN
    • Account number or application ID

 

Forward Chrysler Capital retail payments to:

  • Chrysler Capital
  • P.O. Box 660335
  • Dallas, TX 75266

 

Forward Chrysler Capital lease payments to:

  • Chrysler Capital
  • P.O. Box 660647
  • Dallas, TX 75266

 

Please contact your Dealer Relationship Manager with any questions.