Paving the way for smooth lease-end transitions

Our goal, like yours, is to ensure an easy and efficient lease-end transition for all of our customers. Knowing what to expect can help us all work together in steering our customers toward their next FCA US LLC brand vehicle and Chrysler Capital lease.

To drive us toward our common goal, we’ve been working both with you and behind the scenes to provide a clear path. Here are just a few of the things we’ve recently been doing.

In the last three months, Chrysler Capital Dealer Relations Managers have been working with our lease-end remarketing specialists to assist dealer personnel with the lease-end process. We are offering in-dealership training and reference materials to ensure a smooth, worry-free transition for our customers.

In addition, our Marketing team is developing short training videos which can be texted or emailed to dealers for easy viewing. These videos will also provide overviews of each process and some best practices.

Finally, we have updated the Lease-End Grid which explains, in detail, what to do in each scenario. The Lease-End Grid can be found on the Chrysler Capital Website, via DealerCONNECT, under Docs & Training.