INAUGURAL QUARTERLY DISTINGUISHED DEALER AWARDS
We are excited to award our first group of Quarterly Distinguished Dealers, each demonstrating excellence in performance and growth. These dealers, nominated by our salesforce for their outstanding achievements, have successfully partnered with Chrysler Capital to grow their business.
Barbera’s AutoGroup
Barbera’s AutoGroup’s performance with Chrysler Capital merits the award on its own, with annual penetration of 48 percent and collateral touch of 82 percent. But it is the overall partnership that Barbera’s has prioritized with CCAP that make them our choice for the Mid-Atlantic Business Center.
Geno and Gary Barbera are actively involved in making sure the relationship between their store and CCAP is as strong as possible. They have developed solid relationships with not only the Dealer Relationship Manager, Credit Team and MABC leadership, but also provided feedback and developed relationships with our Director and SVP levels to foster additional growth between our businesses. They have built a culture within their dealership that values the support of CCAP as their captive lender and understand that we can achieve outstanding results when working together.
This dealer is never satisfied with their current performance and challenges everyone involved to become more productive and successful. Barbera’s achieves VIP Gold regularly and all of their performance results are considerably higher than both the MABC and national averages.
We would like to recognize Geno, Gary and the entire team at Barbera’s AutoGroup for their continued support of Chrysler Capital. We truly value the relationship and appreciate your efforts in striving for the best month in and month out.
Bill Luke Chrysler Jeep® Dodge Ram
Bill Luke Chrysler Jeep® Dodge Ram has been the #1 funding volume dealer in the West Business Center since inception. The relationship with the owner and dealership personnel is strong as they see and value Chrysler Capital as a true financial partner.
They demonstrate a willingness to establish and maintain a strong relationship with their Dealer Relationship Manager as well as other members of CCAP management and staff as we continue to develop and strengthen our ties with this store. Month in and month out, Bill Luke CJDR continues to support CCAP on retail, retail lease, used and commercial business, as well as being a resource for feedback and recommendations.
Also a strong supporter of purchasing off-lease vehicles via Chrysler Direct, Bill Luke CJDR is consistently the #1 CPOV dealer in the nation.
We are excited to honor Bill Luke CJDR with the Chrysler Capital Distinguished Dealer Award.
Frank Fletcher Chrysler Dodge Jeep® Ram
Congratulations to Frank Fletcher Chrysler Dodge Jeep® Ram in Joplin, Missouri for being nominated the Denver Business Center Chrysler Capital Distinguished Dealer!
The Joplin-area CDJR super store has built a strong win-win working relationship with Chrysler Capital over the past couple of years by allowing CCAP to look at every new and used deal. This two-way partnership provides the Chrysler Capital Credit Analyst the tools and support they need to “find a way” on each deal, as well as the flexibility and confidence in the relationship to make those incremental deals happen.
As a result of the teamwork effort, Fletcher of Joplin has 84.07 percent collateral touch and 59.29 percent penetration year to date and regularly achieves VIP Gold status.
Thank you Frank Fletcher CDJR for your continued support.
Grindstaff Chrysler Dodge Jeep® Ram
The Southeast Business Center would like to recognize Grindstaff Chrysler Dodge Jeep® Ram in Elizabethton, Tennessee.
Grindstaff CDJR is a true partner with Chrysler Capital, displaying the qualities one would look for in a dealer-lender partnership. The leadership team, Steve Grindstaff (owner), Adam Mullins (GM), Ryan Shumate (GSM) and Irving Rios (F&I), are all on the same page when it comes to Chrysler Capital – they believe support is critical. A floorplan dealer since 2016, they frequently participate in the Chrysler Capital Preapproved Direct Mail Program and consistently achieve gold-level VIP status.
Grindstaff maintains an above-average collateral touch (84.10 percent YTD), along with above-average retail/lease penetration (50.60 percent YTD). Chrysler Capital works hard to earn the business of Grindstaff CDJR each and every day and Grindstaff actively works with Chrysler Capital to achieve success within the dealership.
Together, with mutual respect and collaboration, Grindstaff and Chrysler Capital are WINNING!
Haddad Dodge Ram
As a true business partner with Chrysler Capital, Haddad Dodge Ram utilizes the many tools offered to increase their new and CPOV vehicle sales.
The dealership participates in the online lead program as well as the preapproved mailer to generate leads and create incremental opportunities. With a 72.28 percent collateral touch and 40.07 percent penetration, they are proven leaders in the California Business Center. This commitment to CCAP partnership resulted in extra earnings every month in the second quarter, generating valuable VIP payouts, adding to the profitability of the dealership and strengthening the partnership with Chrysler Capital!
We value our relationship with Haddad Dodge Ram, thank them for their continued support and are excited to present them with the as a Chrysler Capital Distinguished Dealer Award.
LaFontaine Chrysler Dodge Jeep® Ram FIAT® of Lansing
When thinking of the definition of a true partner, LaFontaine Chrysler Dodge Jeep® Ram FIAT® of Lansing fits every aspect of what you would look for!
Not only are they supportive in the business they fund with Chrysler Capital, but at the beginning of each month, New Car Manager Drew Tompkins sits down to review competitive lease information on each vehicle with Dealer Relationship Manager Shane Fuhs.
Since the majority of their new car sales are leases, they recognize the value in funding the majority of those new vehicle deals through their captive finance source and it’s all about partnership. By using the benefit of CCAP waived disposition fees and opportunities to earn MVP pricing, Lafontaine of Lansing is able to focus on customer retention.
We’ve also built a proactive partnership in relation to a growing issue in the automotive industry – the focus on preventing fraud. The management team at Lafontaine, along with their DRM, are motivated in making fraud prevention training a priority. The training has enabled their staff to be more aware of the signs of fraud and has educated them on the actions they can take to prevent fraud in their dealership.
We value our relationship with LaFontaine of Lansing and look forward to our continued partnership with them in meeting the automotive needs of our mutual customers.
Laredo Dodge Chrysler Jeep®
When Dealer Relationship Manager Cameron Shia took Laredo Dodge Chrysler Jeep® over, the store was not doing much business with Chrysler Capital. Today, Cameron describes Laredo DCJ as “a pleasure to work with, exceeding any and all numbers given to them.”
What changed? Regional Sales Manager Scott Daumer recalls a ride along where he and Cameron, after a candid conversation, asked Dealer Principal Lelo Gonzalez to commit to sending all of his applications for the following 60 days. Lelo agreed and the rest is history.
These days, Laredo DCJ is all-in with CCAP, with a collateral touch of 93.7 percent and penetration of 66.1 percent, year to date. They have built a strong relationship with their buyer and continue to make VIP numbers month over month.
Laredo DCJ is a great example of two companies working as one to drive business for both the dealer and CCAP.
Marc Motors Chrysler Dodge Jeep® Ram
Marc Chrysler Dodge Jeep® Ram is a great partner to Chrysler Capital!
This new dealership quickly rose to the top of the FCA US LLC leaderboard and is now the second largest volume dealer in the state of Maine. Chrysler Capital on-boarded them as a floorplan dealer from the onset and they have been loyal and committed to working with CCAP. With this dealer being new to FCA US LLC and CCAP, it wasn’t always easy, but together we worked out the bumps in road.
Through 2019, they have the highest collateral touch in the state, at 86.46 percent, as well as being one of the highest in the Northeast. They also choose to send us the majority of their business, as supported by their penetration of 61.96 percent for 2019. They see value in Chrysler Capital programs such as MVP and VIP, because they know these programs help make them money and improve their business.
It is our pleasure to work with such a great group of people, helping them grow their business and watching them succeed.
Oliver C. Joseph Chrysler Dodge Jeep® Ram
Oliver C. Joseph Chrysler Dodge Jeep® Ram has been open since 1914. You don’t survive for that long in this business without doing a number of things right.
Oliver C. Joseph CDJR is a model partner for Chrysler Capital. Their support with CCAP has grown year over year from a 36 percent new car penetration to 56 percent. As a team, the managers and staff of Oliver C. Joseph CDJR teamed up with CCAP to improve their sales district rank to fourth in new car sales, where they ranked seventh just one year ago. They accomplished this feat by giving Chrysler Capital a fair look at every application.
They also increased their use car applications submitted to Chrysler Capital by 29 percent year over year and, due to their meticulous attention to detail, they fund their deals in under two days.
Oliver C. Joseph is a perfect fit for the Chrysler Capital Distinguished Dealer Award. It is our honor to recognize Brad Joseph, Curtis Joseph, Ken Placke and the entire team at Oliver C. Joseph CDJR for their continued support.
Palmen Motors Dodge Chrysler Jeep® Ram
Palmen Motors Dodge Chrysler Jeep® Ram is an exemplary partner for Chrysler Capital in Southeastern Wisconsin and the Midwest Business Center.
Over the past year the team has increased penetration from 29 percent in May 2018, to 63 percent in May 2019. Under the leadership of Owner Andy Palmen and General Manager Giaco Ruffolo, the dealership continually exceeds expectations and proves to be a leader in the Milwaukee area. So far in 2019, they’ve achieved VIP targets every month and understand the value of directing business to Chrysler Capital.
Dealer Relationship Manager Ryan Sylvester recently assumed management of the territory and during this time he continually praises the teamwork Andy and Giaco’s staff promote with Chrysler Capital. Likewise, Midwest Regional Sales Manager Collier Black has had equally positive interactions with the Palmen team and is excited to recognize Palmen Motors DCJR as a Chrysler Capital Distinguished Dealer.