Free Chrysler Capital leads delivered straight to your CRM!
In partnership with FCA US Digital, we are excited to announce FREE retention leads! You now have the opportunity, via this new program, to engage with Chrysler Capital lease and retail customers and transition them back into the market.
We understand the importance of retention. So, we developed this program to give you incremental sales and customer loyalty opportunities.
How does it work?
No initial setup is required. Leads generate in your CRM under the label “Potential Return Customer.”
You can view these form leads in Digital Dealer Reporting (DDR) under the lead category labeled Retention >> Potential Return Customer >> Chrysler Capital.
What types of leads are these?
There are three different types of leads that we push to your CRM:
• In-market lease – customers 90 days from lease maturity
• In-market retail – customers on books for 30 months
• In-market payoff requested – customers that have requested a payoff
Lead type details are stated in the comments section.
Did these customers submit an inquiry?
These Chrysler Capital customers have been identified as potential opportunities for your dealership to retain and move customers back into the market. Although they have not requested communication or stated intent, this is the perfect time for you and your sales team to actively work these leads and set up appointments.
What customer information is included?
You will receive each customer’s full name and address, phone number and email to ensure you have multiple ways to make contact. In addition, the lead information will include the customer’s current vehicle (year, make and model) as well as the lead type.
These customers purchased or leased from your store so they already have a relationship with you. Make sure that they hear a familiar, friendly voice on the line when your sales team reaches out!
Did we mention it is FREE?
Contact your Dealer Relationship Manager with any questions!