Dealer advocacy is here to help
The Dealer Advocacy team supports Chrysler, Dodge, FIAT®, Jeep® and Ram dealerships in addressing operational questions and issues pertaining to Chrysler Capital.
Do you have questions or want to provide feedback on how we’re doing?
Our dedicated staff is trained to:
- Listen to your feedback
- Assist in resolving an issue
- Report back to Chrysler Capital decision makers
Some of our most frequently reported items include:
- Participation/flat shortage
- Customer service concerns
- Post funding issues – fees or proceeds
- Compliments or complaints
- Suggestions
Our convenient feedback portal is available on the Chrysler Capital Dealer Website via DealerCONNECT. Simply log in to submit a question or concern at a time when it is most convenient for you and we’ll promptly respond.
Or contact us directly between 8:00 a.m. and 6:00 p.m., CT, Monday through Friday.
Phone: 855-541-7746